Privacy Policy

AUSTRALIA DIAMOND ATELIER

PRIVACY POLICY

This privacy policy outlines how Australia Diamond Atelier (hereafter referred to as "ADA," "we," "our," or "us") collects, uses, and protects any personal information that you provide to us when you use our website or engage with our business. We are committed to ensuring that your privacy is protected, and any personal information that we collect will be handled in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) (the "Privacy Act").

What Information We Collect

We may collect the following types of personal information from you:

Contact information including name, email address, and phone number
Demographic information such as postcode, preferences, and interests
Financial information such as credit card details for purchases made on our website
Other information relevant to customer surveys and/or offers

We may also collect information automatically through your use of our website, including your IP address, browser type, the pages you visit, and the time and date of your visit.

How We Use Your Information

We use your personal information to:

Provide you with our products and services
Communicate with you about our products, services, promotions, and offers
Respond to your inquiries and requests
Conduct market research and analysis to improve our products and services
Personalize your experience on our website
Process payments for purchases made on our website
Comply with our legal obligations

We may also use your personal information for other purposes that are reasonably related to the above purposes.

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

Service providers: We may share your personal information with third-party service providers who assist us in providing our products and services. These service providers may include payment processors, shipping providers, and marketing and advertising partners.
Legal requirements: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process.
Business transfers: If we sell or transfer all or a portion of our business or assets, we may transfer your personal information to the buyer or successor entity.
With your consent: We may share your personal information with third parties if you give us your consent to do so.

Security

We are committed to ensuring that your personal information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Our website uses cookies to improve your experience and to personalise your browsing experience. A cookie is a small file that is stored on your computer or device when you visit our website. Cookies allow us to analyse web traffic, remember your preferences, and tailor our website to your needs.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.

Updating Your Personal Information

If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible, using the contact details provided below. We will promptly correct any information found to be incorrect.